At Pic O Frame, we are committed to providing high-quality photography books, resources, and digital products to help photographers grow their skills and businesses. If you are not fully satisfied with your purchase, we are here to help with our refund policy.
1. Eligibility for Refunds
You may request a refund if:
✅ The product was not as described or has technical issues.
✅ You request a refund within 14 days of purchase.
✅ You have not downloaded or accessed any digital content included in the purchase.
2. Non-Refundable Items
⛔ Digital products (eBooks, photography presets, online courses) that have been downloaded or accessed.
⛔ Bonus materials received as part of a promotional offer.
⛔ Physical books that have been used or damaged after delivery.
3. How to Request a Refund
To initiate a refund, please follow these steps:
📧 Email us at weguia2222@gmail.com with your order details.
📝 Provide a brief explanation of why you’re requesting a refund.
⏳ Our team will review your request and respond within 3-5 business days.
4. Refund Processing
💳 Refunds will be issued to your original payment method (credit card, PayPal, etc.).
⏱ Depending on your payment provider, refunds may take 5-10 business days to appear in your account.
5. Contact Us
If you have any questions or concerns about your purchase, feel free to reach out:
📩 Email: weguia2222@gmail.com
📞 Phone: 9209724373
We appreciate your trust in Pic O Frame and are dedicated to providing the best photography resources!